Scams. Which ones are real, which are fake, and which are trying to take your money.

  • Unfortunately, Internet scams are commonplace today and many people are affected each week even in our local area. If you believe you have been a victim of a scam, you can check in with www.scamwatch.gov.au as this is an Australian Government site with a lot of useful resources.

    The most common scams we see each month are listed below. The types of scams and the details around them change regularly and if in doubt, we can provide a malware cleanup for your computer system.

    We recommend at least once a year to have a cleanup done on your computer as it checks for malware and many other common problems. This is just like getting your car serviced each year.

    Call us now to book in a service. There are many variations of the below scams, but these are the most common that we see.


    But First, A Quick Note About Java, Adobe Reader and Flash...


    Often people ask us; “I get this message from Java or Adobe reader or Flash saying they want to update. Is this ok?”
    More often than not, the answer is yes as Java and Adobe Reader are very common programs that we use everyday. Java is used to give websites more functionality and Adobe Reader is used to read PDF files. Just like Microsoft Windows Updates and iTunes Updates, these are required to keep your programs up to date and working correctly.



    Here’s an article from Oracle on what Java is: http://www.java.com/en/download/faq/whatis_java.xml

    Here’s an article from Oracle on what Java Update is: https://www.java.com/en/download/faq/jucheck.xml

    Here’s an article from Adobe on what Adobe Reader is: http://www.adobe.com/au/products/reader.html

    Here’s an article from Adobe on what Adobe Flash is: http://www.adobe.com/au/software/flash/about/


    And now, onto the scams...

  • PayPal Email Scam


    With this scam you will generally you receive an email, claiming to be from PayPal (but really, it's just a fake). The email says that you have made a recent purchase (when you know that you haven't) and often it says something along the lines of 'If you have a problem with this transaction, please click here to log in' Do not click on ANYTHING in these emails. Those links are used to capture your username and password for their own monetary gain. Always log into your PayPal account from your known, correct bookmarks or typing in your PayPal URL in your browser. Never from the link in the email. For details about online account scams, click here https://www.paypal.com/au/webapps/mpp/phishing

  • iTunes Email Scam


    This scam is very similar to the PayPal scam, as it shows a purchase has been made at the iTunes Store (Which you know is fake), much like the PayPal one, then has a message which says 'If you did not order the above, please click the link below' Again, do NOT click any links in these emails, as they are most likely trying to capture your username and password. Here is details from Apple about identifying legitimate emails http://support.apple.com/kb/ht2075

  • Telstra / Microsoft Phone Scam


    Most people are aware of this scam. This is where you get a phone call out of the blue, claiming that the caller is from either Microsoft or Telstra and that you have problems wih your computer that they can fix. As usual don't be alarmed, just be aware. NO ONE from Microsoft or Bigpond will be contacting you out of the blue to “Help fix your computer”, just hang up. If your computer has been compromised by these scammers, please give us a call to organize a clean-up. For more details, click here http://www.scamwatch.gov.au/content/index.phtml/itemId/862103

  • ATO Email Scam


    Again, similar to most email scams you may receive an email out of the blue claiming to be from the ATO or some reputable organization like an accountancy firm, stating that they have a big refund or some tax scheme that sounds too good to be true. For more details, click here http://www.scamwatch.gov.au/content/index.phtml/itemId/1073587



As we've discussed, these are the most common ones that we see. There are many variations of these scams, but the most important thing to do is to be careful about what you click on.



0408 377 897


Disclaimer: The information on this site is of a general nature only. It does not take your specific needs or circumstances into consideration. You should look at your own personal situation and requirements before making any decisions or taking any action.